First-rate hospitality
What does a guest expect from a five-star hotel? Certainly, they anticipate experiencing a high class service that meets international standards, alongside feeling the essence of national cultural spirit. In a conversation with Uzbekistan's club, Eric Seiler, Area general manager at InterContinental Hotels Group, shared insights into process of creating an atmosphere of exceptional hospitality in one of the country’s leading hotels, striving for such harmony in his work.